Last Updated: June 2026

Welcome to ElevenCart Ltd. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

ElevenCart Ltd (“we,” “our,” or “us”) operates this website and provides products and services to customers worldwide. Throughout the site, the terms “we”, “us” and “our” refer to ElevenCart Ltd.

2. Acceptance of Terms

By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with any part of these Terms, you should not use our website.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify product prices without prior notice.
  • Discontinue products at any time.
  • Refuse or cancel orders due to pricing errors, stock availability, or suspected fraudulent activity.

4. Orders and Payment

All orders are subject to acceptance and availability.

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method provided.
  • Payment must be successfully processed before your order is dispatched.

5. Shipping and Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Risk of loss and ownership of products passes to the customer upon delivery.

6. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms of Service.

Customers may request returns or refunds in accordance with our published Returns Policy.

Returned items must meet the eligibility requirements stated in that policy.

7. Customer Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Text
  • Website design
  • Software

is the property of ElevenCart Ltd and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful code.
  • Interfere with website operations.
  • Engage in fraudulent transactions.

10. Limitation of Liability

To the maximum extent permitted by law, ElevenCart Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Purchase or use of products
  • Delays or interruptions in service

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer

All products and services are provided on an “as is” and “as available” basis.

We make no guarantees regarding:

  • Continuous website availability
  • Error-free operation
  • Uninterrupted service

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of such third parties.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes will be effective immediately upon posting to this page. Continued use of the website after changes are posted constitutes acceptance of those changes.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to ElevenCart Ltd’s place of business, without regard to conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

ElevenCart Ltd
Email: support@elevencartltd.site
Website: https://elevencartltd.site

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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