Last Updated: June 2026
At ElevenCart Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referring Website Information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails (only where permitted)
3. Payment Security
We do not store your complete payment card details on our servers.
Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize user experiences
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We may share your information with:
Service Providers
Third-party companies that assist us with:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Marketing services
Legal Requirements
We may disclose information if required by law or when necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activities
We do not sell, rent, or trade your personal information to third parties.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet can be guaranteed to be completely secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Request a copy of your data
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
11. International Data Transfers
If you access our website from outside the country where our servers are located, your information may be transferred and processed in other jurisdictions.
By using our website, you consent to such transfers.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
ElevenCart Ltd
Email: support@elevencartltd.site
Website: https://elevencartltd.site
By using our website, you acknowledge that you have read and understood this Privacy Policy.